FICA Documents: What Lottostar Needs to Verify Your Account

If you’re signing up for Lottostar in South Africa, you’ll hear about FICA documents. They’re just the paperwork the regulator says online gambling sites must collect to prove who you are. In plain terms, they stop fraud and keep your money safe. Below is everything you need to know so you can get verified without hassle.

Which Documents Count as FICA?

Lottostar accepts a few standard items. You’ll need a government‑issued ID (South African ID card or passport), a recent utility bill or bank statement for proof of address, and a copy of a payslip or tax certificate to confirm your source of funds. If you’re a foreign player, a valid visa and a foreign address document work too. All files must be clear, colour‑balanced, and show the whole page – no cropped edges.

How to Upload and Avoid Delays

First, log into your Lottostar account and go to the ‘Verification’ tab. Click ‘Upload Documents’, then select each file from your phone or computer. The platform accepts JPG, PNG, or PDF up to 5 MB each. After you hit submit, the verification team usually replies within 24‑48 hours.

Here are quick tips to speed things up:

  • Make sure your ID is not expired.
  • Show the full address on the utility bill – the name and street line must match your ID.
  • If you use a passport, also upload a second document that proves your residential address.
  • Blur out any unrelated info (like bank account numbers) to protect privacy, but keep the required details visible.
  • Rename the files clearly, for example “ID_front.jpg”, “Utility_bill.pdf”.

Common mistakes that cause re‑uploads include dark photos, cut‑off corners, and mismatched names between documents. Double‑check before you press ‘Submit’.

Once verified, you’ll get a confirmation email and can start depositing, playing, and withdrawing without extra hurdles. If a document is rejected, Lottostar will tell you exactly why, so you can fix the issue quickly.

Remember, the FICA process protects you as much as it protects the platform. By providing accurate documents, you keep your winnings safe and your account in good standing. Need help? The Lottostar support chat can walk you through any step, and they’re usually fast to respond.That’s the whole checklist. Gather your ID, address proof, and source‑of‑funds document, upload them cleanly, and you’ll be ready to play within a day. Good luck and enjoy the games!