Get verified on LottoStar SA the right way. Simple steps, accepted documents, quick fixes for failed checks, and FICA-friendly alternatives you can use in 2025.
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Proof of Address for Lottostar – Quick and Easy Verification
If you’ve tried to sign up for Lottostar, you’ll know the platform asks for a proof of address. It’s a KYC step that protects you and the site from fraud. Below you’ll find exactly what counts as a valid document, how to upload it without hassle, and a few tricks to keep the process smooth.
What Documents Does Lottostar Accept?
Lottostar follows South African regulations, so any recent document that shows your name and residential address will work. Typical accepted items are:
- Utility bill (electricity, water, gas) dated within the last three months.
- Bank or credit‑card statement from the past three months.
- Municipal rates notice or council tax bill.
- Official government correspondence, such as a tax return letter.
- Lease agreement or rental receipt that includes both parties’ names and the address.
Make sure the document is clear, the whole page is visible, and the address isn’t blurred. Black‑and‑white scans are fine, but colour images usually upload quicker.
How to Upload Your Proof of Address
When Lottostar asks for verification, you’ll see a “Upload” button in your account dashboard. Follow these steps:
- Log in and click the verification banner.
- Select “Proof of Address” from the list.
- Choose a file from your computer or phone. Accepted formats are JPG, PNG, or PDF.
- Double‑check that the file is under 5 MB – larger files often time‑out.
- Press “Submit” and wait for the confirmation email.
Usually the team replies within a few hours, but it can take up to 24 hours during peak times. If you get a rejection, they’ll tell you why, and you can re‑upload a better copy.
Here are a few tips that cut down on back‑and‑forth:
- Crop the image so only the document remains – no background clutter.
- Use a scanner or a phone app that saves as PDF to keep the file size low.
- Make sure the address matches exactly what you entered during sign‑up.
- Check the file name – avoid special characters; a simple name like “address.pdf” works best.
If you still hit a snag, contact Lottostar support. Provide your ticket number and a short note about the issue – they usually respond fast.
Once your proof of address is approved, you’ll unlock full deposit and withdrawal limits, plus you can claim any welcome bonuses that were on hold. In short, getting this step right means you can start playing the lotteries and slots you like without delay.
Remember, the verification process is there for your safety. It stops strangers from opening accounts with fake details and helps keep your winnings secure. Treat it as a one‑time task and you’ll be set for months of hassle‑free gaming.